Getting Equipment
To Your Site
At Bob’s Equipment Service, we understand that arranging transportation for heavy equipment requires careful planning and coordination. Our goal is to make the delivery process as smooth and convenient as possible by providing clear information about shipping arrangements and delivery expectations.
How Shipping Works
1. Order Processing
Orders are reviewed and processed after the purchase has been confirmed. Processing times may vary depending on equipment availability, order details, transportation requirements, and delivery location.
Additional information may be requested from customers to coordinate delivery arrangements.
2. Heavy Equipment Transportation
Due to the size, weight, and specialized handling requirements of heavy equipment, transportation arrangements may differ from standard parcel shipping.
Depending on the equipment purchased and the delivery destination, transportation may require specialized carriers, freight services, or other suitable delivery arrangements.
Customers will be informed of the applicable shipping arrangements before the order is finalized, where possible.
3. Estimated Delivery Times
Delivery times depend on equipment availability, transportation scheduling, carrier operations, weather conditions, and other logistical factors.
Any delivery timeframe provided is an estimate unless a specific delivery date has been confirmed in writing.
4. Delivery Inspection
Customers are encouraged to inspect the equipment upon delivery and document any visible damage or discrepancies before acknowledging receipt, where possible.
If the equipment arrives damaged or does not match the agreed-upon description, please contact us promptly so that we can review the situation and discuss the appropriate next steps.
5. Shipping Delays
Although we make reasonable efforts to coordinate transportation, delays may occur due to weather, carrier availability, road conditions, or circumstances beyond our control.
We encourage customers to contact us if they have questions about their shipment or need an update regarding delivery arrangements.
Good to know
Timing — Delivery windows depend on distance and carrier availability — we’ll confirm an exact date before booking.
Coverage — Every load ships under cargo insurance for the full value of the machine.
Skip Shipping — Local pickup is always available at no added cost, if that works better for your schedule.
